Worcester, Mass. Public Library unveils new state-of-the-art technology

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June 20, 2013, 5:56 pm
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(NECN: Katelyn Tivnan) - There was a ribbon-cutting ceremony at the Worcester Public Library Thursday where they unveiled a much needed, new state-of-the art technology.

“With current existing staff no way to keep up with the staff,” says Wei Jeng-Chu. “We have so needed a creative innovative way.”

Circulation numbers and attendance at the library are growing. Staff there handle close to 75,000 items on a monthly basis. This new technology will eliminate the repetitive work they do every day.

“Will provide much better self-serve solutions and staff will have more time to assist our patrons,” says Jeng-Chu.

“I love this new system so much easier you drop it in and get a receipt so you know when it's returned,” says library patron Diana Gordon.

She often checks out books and movies for her kids. Now with this new system, she can return the items at any time and they will be automatically removed from her account.

Using it is easy. All you have to do is push this button slide in one item at a time face up and let the machine do the rest. The machine scans each item’s bar code and sends it down the conveyer belt.
Each item is then dropped into the appropriate bin.

By automatically sorting the materials, staff can restock shelves faster and more efficiently.

Meanwhile, a new café and book store will also help make going to the library more of an outing than an errand.

“Having this and being accessible to all you see different generations coming and this is such a welcoming spot for everyone,” says Worcester City Councilor Sarai Rivera.

Tags: library , Katelyn Tivnan, sarai rivera, worcester massachusetts, Worcester Public Library, wei jeng-chu, state-of-the-art technology, Diana Gordon
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