United Shares Slide Amid PR Nightmare - NECN
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United Shares Slide Amid PR Nightmare

How management handled unsettling video of a passenger being dragged from a flight "is an enormous deal for shareholders," one expert says

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    United Airlines is being criticized after cellphone video surfaced of a passenger being forcibly removed from an at-capacity flight leaving from Chicago's O'Hare Airport Sunday night. NBC 5's Susan Carlson reports. (Published Tuesday, April 11, 2017)

    Shares in United Continental stock fell more than a percent Tuesday amid an uproar over a bloodied passenger seen on video being dragged off an at-capacity flight in Chicago.

    Earlier Tuesday, the shares were among the worst performers in the S&P 500.

    CNBC reported that stock had climbed Monday despite widespread outrage on the internet over the video, which prompted an apology from CEO Oscar Munoz for having to "re-accomodate customers."

    Munoz issued a second apology in a statement Tuesday, saying that a "thorough review" of the situation and their policies will take place, the results of which will be shared by Apr. 30.