Big Y Warning Customers of Credit Card Skimmers | NECN

Big Y Warning Customers of Credit Card Skimmers

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    NEWSLETTERS

    The Big Y is warning customers about credit card skimmers found at some of its Connecticut and Massachusetts locations. (Published Wednesday, Oct. 5, 2016)

    The Big Y is warning customers about credit card skimmers found at some of its Connecticut locations. 

    Within the last week, skimmers were removed from five single payment terminals in Avon, Connecticut; Wilbraham, Massachusetts; Rocky Hill, Connecticut; Northampton, Massachusetts, and at the Cooley Street store in Springfield, Massachusetts.

    The chain said it is actively investigating the incidents with law enforcement. Terminals are being inspected daily, along with over security protocols. 

    At this time, the Big Y said they don't believe any customer data has been compromised, but impacted individuals will be notified if this changes.

    “We are concerned about the security and privacy of our customers,” said Claire D'Amour-Daley, Vice President of Corporate Communications for Big Y.

    Customers with questions or concerns about this matter may call (877) 914-2449, Monday-Friday, between the hours of 8 a.m. and 5 p.m.

    D'Amour-Daley said Big Y does have chip card machines in place at their stores but the company is still in the process of activating the machines with the software vendors. They hope to have them operational by year's end.