Netflix Admits Downgrading Video Quality on Some Phones | NECN

Netflix Admits Downgrading Video Quality on Some Phones

Netflix said it capped mobile viewers to protect them from exceeding data caps

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    NEWSLETTERS

    Netflix said it had been lowering the quality of its video for customers watching its service on wireless networks such as AT&T and Verizon Communications for more than five years, The Wall Street Journal reported Thursday. Michelle Roberts reports. (Published Friday, March 25, 2016)

    Netflix said it had been lowering the quality of its video for customers watching its service on wireless networks such as AT&T and Verizon Communications for more than five years, The Wall Street Journal reported Thursday.

    Reuters reports the company also said it does not downgrade videos for T-Mobile and Sprint users because they had "more consumer friendly policies," the Journal added.

    In a blog post, Netflix said it had limited its video quality for mobile viewers globally, capping them at 600 kilobits-per-second, to protect consumers from exceeding mobile data caps.

    The dominant online video company also said it will introduce a data-saver feature for mobile apps that will allow users more control over their data usage while streaming on mobile networks.