Start-Up "Doorman" Pledges to Keep Delivery Packages Safe | NECN

Start-Up "Doorman" Pledges to Keep Delivery Packages Safe

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    NEWSLETTERS

    A San Francisco start-up wants to make sure you never miss a package again, or have one stolen off your doorstep. Doorman delivers boxes and envelopes to your door, when you are home. Ian Cull reports. (Published Wednesday, Nov. 26, 2014)

    A San Francisco start-up wants to make sure you never miss a package again, or have one stolen off your doorstep. Doorman delivers boxes and envelopes to your door, when you are home.

    “Shopping behavior online is changing dramatically,” said Co-Founder of Doorman Kapil Israni. “People are getting their toilet paper online. The problem is they're never home to get their package."

    Doorman gives its customers an address to use when purchasing online. That package goes to the company’s warehouse, and customers are alerted when it arrives. The user can then respond with what time they’ll be home that night. One of the part-time contracted drivers then takes the package to your front door and texts you when they’re outside. Deliveries are made between 6 p.m. and midnight, seven days a week.

    "This is our attempt to modernize the last broken piece of e-commerce,” said Co-Founder Zander Adell.

    Packages arrive the same day they would if you ordered directly from a retailer. The cost is $4 per package, or $20 dollars a month. The hope, is you'll never miss a package again.

    “There's nothing worse than getting a door tag. I'd rather get a parking ticket,” said customer Michele Mandell.

    “If I'm not home, (other delivery companies) just return it. Then I have to take my car to the center and lose 3-4 hours,” said customer Loic Le Meur.

    For now, Doorman is only available in San Francisco, but there are other options in the Bay Area.

    Amazon has lockers you can ship packages to, and pick them up when you’re available.

    If you ship through the Postal Service, you're urged to insure your package and make sure the box or envelope has to be signed for when it arrives. You can also track its progress online.

    "One thing people do is have a trusted neighbor keep an eye out for their packages and say, 'hey, I'm expecting something, can you keep an eye out for it, and I'll do the same,” said USPS Spokesperson Augustine Ruiz.

    The Postal Service announced its employees will begin delivering seven days a week through the holidays. USPS expects to deliver 12 percent more packages this holiday season than the same time last year. That equals more than 450 million packages.