MBTA Rider: "Awful" Service During Commutes | NECN
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MBTA Rider: "Awful" Service During Commutes

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    NEWSLETTERS

    The MBTA and Carmen's Union reached an agreement to allow Peter Pan buses to help shuttle commuters for Thursday's evening commute. (Published Thursday, Feb. 12, 2015)

    The race to get to work on time has seemed to have more hurdles by the day, especially for MBTA riders on the Orange Line with one train going back and forth between Oak Grove and Wellington stations, and on the Red Line between the Braintree and JFK stops, where commuters have been forced to take shuttle buses through rush hour traffic.

    "I was at Quincy Adams, three and a half hours later I get to JFK, it’s awful, they don’t know where they’re going, they don’t know what they’re doing and they need to fix the tracks because people need to get to work," commuter Colleen Deveney said.

    "Why would they open the MBTA back up if you wasn’t going to be able to do it right, you have people outside with their kids in the cold," Tayla Douglas of Boston said.

    One bit of good news is that the Red Line train that broke down near the Quincy Center T stop during Monday’s snow storm forcing commuters to walk down the tracks has finally been moved after being stuck for more than two days. However, some have already lost confidence in the city's transit system.

    "The safest way is to take the T, but it’s not safe anymore, it’s just not safe," Starleana D'Amore of Quincy said.

    So in light of these continued service delays, what do commuters think about MBTA GM Beverly Scott’s decision to step down?

    "I was brought up if you don’t have anything good to say, don’t say anything at all," Stephen Smith of Weymouth said.

    "I just think it’s horrible what she’s going through, so much stress, I mean it’s not just on her it’s on the governor, too," Quincy resident Joe Cushing said.

    "I think that was just because I don’t believe she should have had the job in the first place, she wasn’t qualified, nor did she have any knowledge of the T," Weymouth resident Joseph Fox said.

    The MBTA and Carmen's Union reached an agreement to allow Peter Pan buses to help shuttle commuters for Thursday's evening commute. Twenty-three Peter Pan buses are running express between JFK/UMass and Braintree stations. 

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