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How Do Riders Feel About MBTA Commuter Rail Issues?

Fourteen percent of trains were still running late in May, The Boston Globe reports, which is even worse than last year, when the MBCR was running the system; Keolis, the company that now runs the trains, says commuters could face even more delays this summer

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Quint and Sylwia are regular commuters on the Worcester line. "It seems like something happens once a week to cripple" the commuter rail, Sylwia said. "Anything is an improvement over the winter," Quint said, before adding that there was a commuter train that normally had six to eight cars but only had four. "We were all packed."
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Commuters struggle to find spots on crowded Keolis Commuter Rail train cars.
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Bobbie from Hopkinton says he's noticed that older cars tend to not have circulating air.
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"I watched a pregnant woman struggle and no one gave her a spot ... I was already standing but felt so guilty," Linnea H. of Sudbury says about one of her worst commuter rail experiences. She also said a train was recently two hours late after a cancellation.
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Quint and Sylwia are regular commuters on the Worcester line. "It seems like something happens once a week to cripple" the commuter rail, Sylwia said. "Anything is an improvement over the winter," Quint said, before adding that there was a commuter train that normally had six to eight cars but only had four. "We were all packed."
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Krystal K. of Dudley commutes with the Worcester line. She said she's concerned about the route over the summer, since there are heat restrictions on the tracks. "Last summer was brutal," she said, before adding, "I would think they would have a summer schedule to counteract their delays."
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Commuters trying to find a place to sit after getting on the Worcester line.
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