Massachusetts Gov. Charlie Baker called Tuesday's snow-related MBTA delays "unacceptable," and said he will be taking a closer look at ways to improve service.
The morning commute to work in and around Boston took longer than usual for many Tuesday, as the MBTA experienced delays. Shuttles were also transporting some passengers.
Service resumed just after noon on the Green Line between Arlington and Kenmore, and between Arlington and the Prudential. There are still moderate residual delays. Regular service on the Red Line also resumed shortly after noon.
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"It's unacceptable for commuters to experience these delays, but we ask everyone to be patient and plan ahead," Baker said.
Monday’s winter storm dropped another 16 inches of snow on Boston and brought frigid temperatures. Some of the old equipment on the Red Line especially experienced issues in the cold.
Monday night, Boston transportation officials had to send a rescue train to evacuate about 50 commuters stuck on a MBTA Red Line car that became disabled on a frozen above-ground section. The train stalled out between the JFK and Braintree stations south of Boston on Monday afternoon after temperatures plummeted and the third rail froze.
There were also issues Tuesday morning on the Green Line, with service temporarily suspended between Haymarket and Kenmore Square. Shuttle buses were brought in to take the place of the subway trains.