Parents in Worcester, Massachusetts, say a woman they don't know tried to pick up their 3-year-old autistic son, Jaxson, off his school bus Tuesday afternoon right outside their Converse Street apartment.
"You never think it's going to come this close and then it does and you just get shaken to the very core," said Andrew Petit.
He says his wife, Emily Myers Petit, had just run into the apartment to use the bathroom when she heard the bus honking for her.
So she got outside as fast as she could and was met by the concerned bus driver and bus monitor.
"She said, 'Well, there was just a woman here who was trying to get him off the bus,'" said Emily Myers Petit. "So instantly I start panicking, like who was it?"
"She said 'His uncle sent me,' and he doesn't even have any uncles," said Andrew Petit. "So they said, 'Well, we can't let him with you unless you have ID."
At that point, they say, the woman took off.
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"Our son has special needs and he would go with anyone," said Emily Myers Petit. "I think that's what's so scary to me, is he doesn't get the concept of stranger danger."
Necn caught up with the bus monitor, who identified herself as Marta Gonzalez, as she left Worcester Police headquarters. While she didn't want to go on camera, she said she had been interviewed by detectives and told them she didn't know what the woman's intentions were but she thought, "the lady was a little bit off."
Gonzalez shrugged off suggestions that she and the bus driver are heroes, but Jaxson's parents say otherwise.
"I'm so grateful that they did their job," said Andrew Petit.
"I never thought I would be so grateful for the people who drive his bus," added Emily Myers Petit.
Worcester Police are investigating the incident. They say they are trying to determine who this woman is and what her intentions were.
She is described as a heavyset woman with dark hair, in her late 30s or early 40's.
Investigators are combing through surveillance video in the area to see if she was caught on any cameras.