Necn Investigates: Roof Concerns

Ahead of additional winter weather, Boston Mayor Marty Walsh is warning residents to check their roofs before this weekend's snow.

Any additional snow or rain could make roof problems worse.. Coupled with another round of bitterly cold air next week.

The mayor is also warning residents to be cautious of roofing contractor scams. A legitimate roofing company should be able to provide the following information:

  • Local references and roofing testimonials
  • Business license
  • Roofing credentials
  • Workers compensation insurance
  • General liability insurance
  • Written manufacturer warranties
  • Written labor warranties

For snow removal or ice dams, Boston residents should call the Inspectional Services Department at 617-635-5300 or the mayor's 24-hour hotline at 617-635-4500.

Do you have a storm-related issue you haven't been able to solve? Get some help from the necn storm troubleshooters. Send your problem, and a photo if possible, to with "troubleshooters" in the subject line.

You can also use #necntroubleshooters on Twitter and Instagram. We'll do our best to try and help you solve the problem.

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