The Vermont attorney general is warning residents about scammers pretending to be utility companies calling customers to demand payments for electricity.
The scammers demand immediate payment with a credit card, a pre-paid card or money order. After utilities reported a jump in complaints from customers this week, Attorney General T.J. Donovan issued a scam alert to over 4,000 Vermonters to warn them of the fraudulent activity.
He says not to make a payment if you don't know who's on the phone. He says to hang up and call the attorney general's office or your local utility.
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The leader of the customer service team for Green Mountain Power, Vermont's largest utility, says it will never demand immediate payment over the phone and threaten to shut off service.