In a city crawling with tourists who want to see everything, Boston sightseeing companies say what they are seeing more of is traffic.
Many of them blame the congestion on ride shares and construction. They say navigating around the gridlock is not easy when they are also tasked with entertaining the guests on board.
"You have to dig deep and pull out some obscure facts," Matthew Wolverton of City View Trolley Tours said.
Wolverton said traffic can sometimes turn City View’s 60 minute tour into 90 minutes, and because it's a hop-on, hop-off service, they have had to add more trolleys to guarantee they will arrive when promised. All of it takes a toll on his bottom line.
"Traffic is terrible," Shelly Batt, visiting Boston from Tampa, FL said. "There's a lot of horns, a lot of yelling and a lot of stopping quick."
It has gotten so bad that some companies are considering changing routes and cutting itineraries just to cut down on the time lost on clogged streets.
The City of Boston says it is doing everything possible to reduce the backups, but for now, sightseeing companies say the tour tickets have to come with a warning.
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"We asked how long it would be if we wanted to stay the whole tour and he said it depends on the traffic," Carol Scheskowski of Livingston, New Jersey said.
