DMV and Towns Urge Residents to Check Car Tax Bills for Errors

Check your car tax bill to ensure that the information is correct, because changes in the computer system could lead to issues for about 50,000 people, according to the state Department of Motor Vehicles, the Connecticut Association of Assessing Officers and the Connecticut Tax Collectors Association. 

In some cases, residents might receive bills from the wrong town, according to the DMV, and they are urging residents to contact the town that issued the bill to straighten out the situation. 

This comes after the state spent millions of dollars to upgrade the computer system. 

According to a news release from the state DMV, the agency collected registration information for decades in a variety of inconsistent ways. The new computer system attempts to standardize information so that there is consistency in DMV records. as well as those given to towns for tax billing purposes, state officials said. 

“We are advising residents early so that they look immediately at their tax bills and make any necessary changes before paying them. All of us are being pro-consumer in this effort and wanting to prevent inconveniences for taxpayers,” DMV Commissioner Michael Bzdyra said in a statement. 

Officials said the DMV and the towns and cities across the state are also working to resolve inconsistencies in which some residents having one mailing addresses and a separate place where the car is kept or most often used. 

"The Connecticut Department of Motor Vehicles, the Connecticut Association of Assessing Offices, and the Connecticut Tax Collectors' Association have worked for several months at addressing these discrepancies. While we have made a great deal of progress in addressing these issues, and have significantly reduced them, there will be some cases where people receive tax bills from the wrong town. It is important that if anyone receives a tax bill from the wrong town, they contact the town that issued the bill as soon as possible so that the bill can be forwarded to the correct town. If anyone receives a tax bill from the wrong town, it is important that they do not ignore the incorrect tax bill," said John Rainaldi, president of the Connecticut Association of Assessing Officers (CAAO) and Launa M. Goslee, president of the Connecticut Tax Collector’s Association. 

If you receive a tax bill from a municipality you do not live in as of Oct. 1, 2015, or did not have a vehicle in, contact the assessor and ask them to transfer the bill to the correct town or city of residency. 

Customers who need information to make a registration address change at the DMV can go to ct.gov/dmv/changeaddress or call DMV at 860-263-5700. 

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