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Aquarion Water Company said "high water demands" due to "extremely hot weather" put a strain on the water system, discoloring the tap water.
Hull residents said the "really dark brown" water was "gross," and that it took Aquarion 24 hours to notify customers of the problem.
Aquarion said tap water returned to a normal color by Wednesday, however some residents said they saw discolored tap water into Thursday.
High demand overwhelmed the water mains in Hull, Massachusetts, sending sediment blasting through the water supply and turning tap water dark brown in nearly 4,000 homes.
The issue, which began on Monday, affected homes across the town and prompted hundreds of residents to lash out at the water company on social media.
The company, Aquarion Water Company, said “high water demands,” because of “extremely hot weather,” put a strain on the water system, discoloring tap water in about 3,800 homes.
“It’s never been that dark,” said resident Sheila Carney. “Discolored a little bit, perhaps. But not like this.”
Construction crews spent Thursday tearing up parts of Samoset Avenue to replace two old valves.
The company shut off service to more than 100 homes while crews worked for about six hours.
Residents said it took Aquarion about 24 hours to notify customers about the problem.
The company said tap water returned to a normal color by Wednesday, but some residents said they continued to see discolored water into Thursday.
“It was just gross,” said resident Sharyn Fishman. “It was really dark brown.”