A Massachusetts fire dispatcher is on paid administrative leave after advising a 911 caller concerned about her child to drive to the hospital herself.
The dispatcher instructed a Framingham woman to take her infant to the hospital after reporting the baby was having difficulty breathing.
"Our thoughts go to the family," the town said in a statement Friday night. "The Chairman of the Board of Selectman has reached out to the family regarding the incident and inquire into the baby's condition."
According to the town, the 911 call in question occurred on Wednesday. Since the mother called from her cell phone, the emergency call was originally picked up by Massachusetts State Police, who then transferred it to Framingham Fire dispatchers.
The 911 call was released to the public Monday.
"The town is conducting a thorough investigation of this incident, and placed the dispatcher employee who was involved in the call on administrative leave pending the completion of that investigation," the town said.
The dispatcher has not been publicly identified.
"Given that this is is a personnel matter, we will not comment further at this time," the town said Friday.