Every month for the last year, workers at a 7-Eleven in Boston's South End have called police to complain about the crime finding its way into the convenience store.
In recent weeks, business owners say tensions seem to have grown. After a Suffolk County Sheriff's Department corrections officer was attacked on Southampton Street in August, city leaders vowed to address drug problems that have plagued the area. Their focus was to be specifically on a stretch of road known as Methadone Mile.
"Stealing, assaulting, physical assault," said Sayed Sherazei, who has worked at the 7-Eleven at Massachusetts Avenue and Washington Street for more than a decade.
"They have no place to go. What they want is a bed and they want food," said Eileen Bornstein, who co-owns Olympia Flower Store.
To address the issues, Mayor Marty Walsh recently told residents he will be unveiling a new plan to bring resources to the area.
"We are in the process of working on it now," Walsh said Tuesday.
According to the mayor's office, the city received $750,000 in addition funding to add 10 people to its outreach and needle cleanup effort. The new help means the city will now have 22 people working on the effort, which is the largest team in the city's history.
"It’s an epidemic," Walsh said. "This is something that's not going to be solved by government alone."
But for those working and living alongside the problem every day, a solution needs to come soon.
"That really breaks my heart," said Bornstein.
"It's very upsetting," said Sherazei. "The state or the city, they have to come and see what's going on."