Apparent Outage Leaves Amazon's Alexa 'Having Trouble Understanding Right Now' - NECN

Apparent Outage Leaves Amazon's Alexa 'Having Trouble Understanding Right Now'

    processing...

    NEWSLETTERS

    Apparent Outage Leaves Amazon's Alexa 'Having Trouble Understanding Right Now'
    Adobe
    A file photo of an Amazon Echo device.

    Alexa? Are you there?

    Amazon Echo devices weren't working across the country Friday in what appeared to be an Alexa-related outage.

    Some users who posed questions to the voice-activated and internet-connected personal assistants were being told the devices weren't working, with phrases like, "Sorry, I'm having trouble understanding right now. Please try a little later."

    The website DownDetector, which tracks web outages, noted a spike in problems with the Alexa service starting at 9:39 a.m. ET. The number of reports dropped dramatically around 2:00 p.m. ET. 

    Protesters, Police Continue to Clash in Paris

    [NATL] Protesters, Police Continue to Clash in Paris

    Protesters and police clashed for the second straight weekend in Paris.

    (Published Saturday, Dec. 8, 2018)

    NBC has reached out to Amazon to inquire about the possible outage.

    Celebrities like Cardi B and Anthony Hopkins haven't started taking over for Alexa in real time, as Amazon's Super Bowl ad proposed.