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Responds: Customer Service Survey
Before and throughout the pandemic, NBC and Telemundo stations around the country have received many complaints about customer service — from refund delays and denials to ignored emails and unanswered phone calls. That’s why the NBC Responds and Telemundo Responde teams created a new survey. We want to learn directly from the consumers in our communities. Are there bright spots…
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How to Stay at a Hotel Without Bringing Coronavirus Home
As hotels across the country begin to reopen, more and more people are hitting the road and booking places to stay. But there’s one souvenir you won’t want to bring home: the coronavirus. Whether you’re traveling for business or for pleasure, here are some tips to help stay safe at your hotel during the pandemic.
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Chargebacks: What They Are & How to Get Them
We’ve all run into issues when asking for a refund, but there’s another way to get your money back: chargebacks. Here’s what you need to know about what chargebacks are and how to get them.
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Everything You Need to Know About the 2020 Census
The 2020 U.S. Census is required for anyone living in the United States, but there are billions of reasons you’d want to take it: lawmakers use census data to divvy up money for important resources like hospitals, fire stations and roads. Lawmakers will rely on this year’s census data until 2030, so now’s your chance to make sure your household...
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What To Do If You're Laid Off
Losing your job can be a very stressful experience, but there are ways to make it a little easier for you and your family. From filing for unemployment to choosing health insurance, here’s what you need to know if you’ve been laid off.
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How To Maintain Your Car During the Pandemic
You may be driving less these days, but your car still needs a little TLC. Here are some easy ways to take care of your car while you stay off the road.
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You Can Get Tons of Amazing Free Stuff From The Library
We’ve all used our library card to check out books, but did you know that many libraries offer a ton of awesome freebies? From online classes to free museum passes, find out what extra perks you can get from your local library.
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10 Tips for Grocery Shopping During a Pandemic
The coronavirus has made everything more complicated, especially trips to the grocery store. Here are 10 easy ways to stay safe while getting groceries.
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How to Prepare Your Home for a Disaster
Did you know that, if your home is ever damaged or destroyed, your insurance company might require an item-by-item inventory? Here’s how you can prepare your home for a disaster to ensure you get the coverage you need.
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What to Do if You Get in a Fender Bender
Did you just get in a fender bender? Here’s what to do next.
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What to Do if Your Bags are Delayed or Lost by an Airline
Did the airline lose your luggage? Here’s what to do if your bags are delayed or lost.
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How to Know If You're Being Scammed by an Amazon Seller
Ever buy an item from Amazon.com because it offers protection from scammers? Here are some tips on how to make sure you are not being scammed by the seller themselves.
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Tips to Avoid Tax Scams
Worried you may be getting scammed? Here are some tips to make sure you are not being deceived by someone posing as the IRS.
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What to Know Before Purchasing a Home Warranty
Thinking about a home warranty? Here’s what you should know before you buy.
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What to Do If You Get an Unusually High Utility Bill
Did you get an unusually high utility bill? Here’s what you should do next.
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What to Know Before Hiring a Mover
Are you moving? Here’s what you need to know before hiring a mover.
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How to Stop Robocalls
Tired of getting robocalls? Here’s what you should do to take yourself off the registry.
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How to Avoid Getting Scammed When Buying a Puppy
Thinking about getting a puppy? Here are the best ways to avoid getting scammed.
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Six Things to Do When Your Car Needs Repairs
Need to find a good mechanic? Here are some things you should do if your car needs repairs.
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Six Things to Do Before Signing Up for a Gym Membership
Thinking about signing up for a gym membership? Here are some steps you should take before fully committing.