• mbta August 4, 2022 5:21 pm

    Here's How Riders Describe the T in One Word

    As the MBTA continues to put out fires on trains and buses, NBC10 Boston asked commuters to describe the public transit system in one word. The answers ranged from “adventurous” to “unreliable,” though the reviews weren’t all bad. “Oh, that’s a tough one,” said Patrick Mulligan, of Somerville. “I would say it’s solid. It’s not necessarily the most reliable...

  • mbta August 4, 2022 4:37 pm

    The T in One Word

    From adventurous to unreliable, here’s how MBTA riders boil down their experience to one word.

  • orange line August 4, 2022 12:23 pm

    How Boston Is Preparing for the ‘Extraordinary' Orange Line Shutdown — So Far

    Much of the Orange Line’s route goes through Boston, and Jascha Franklin-Hodge, the chief of streets for the city of Boston, outlined on Wednesday the city’s early plans for how to help riders get around — though he stressed it could change.

  • mbta August 4, 2022 9:35 am

    The MBTA's Been a Mess. Here's What Riders Really Think About It.

    Plenty of MBTA riders have horror stories about something crazy that’s happened to them on their commute, few worse than the story that roughly 200 people have to tell about evacuating an Orange Line train that caught on fire over the Mystic River last month. With that incident and a slew of others in mind, we went out to ask…

  • orange line July 27, 2022 12:56 pm

    MBTA Abruptly Delays Plans for Orange Line Fixes in August

    Two days before crews were set to start a month of maintenance on the Orange Line that would have temporarily closed subway stations, the MBTA indefinitely delayed the project to allow officials to consider additional work they might add into the mix. The MBTA had been planning to suspend trains on the Orange Line between Oak Grove and Wellington on…

  • mbta July 18, 2022 6:19 pm

    Mandated Fixes Will Cost More Than $300M, MBTA Says

    The MBTA will need roughly $300 million to resolve pressing safety problems federal investigators flagged as the most critical immediate steps, and the price tag will likely swell once the probe wraps up, the agency’s chief said Monday. Kicking off a series of oversight hearings into glaring faults at the MBTA, General Manager Steve Poftak told the Transportation Committee his…

  • mbta July 9, 2022 6:22 pm

    New Video Shows Battery Explosion That Led to Orange, Red Line Delays

    New video released by the MBTA on Friday shows the moment an explosion led to a battery failure on trains, which prompted new train cars to be pulled from service once again in late June. The video shows, from a distance, sparks flying in a train yard. The new Orange and Red line train cars were removed from service June…

  • mbta July 5, 2022 1:43 am

    New Orange, Red Line Trains Back in Service After Battery Issue

    New Orange and Red Line trains returned to passenger service on Monday, the MBTA announced. The trains were pulled from service on June 20 after a new Orange Line car experienced battery failure at the Wellington Yard. The train was out-of-service at the time but the MBTA removed all new Orange and Red Line cars from service while engineers and…

  • mbta June 25, 2022 11:15 pm

    Green, Orange Line Regular Service Expected to Resume Monday

    Regular service is expected to resume Monday morning if deemed safe by internal and third party engineers and safety experts, the MBTA said.

  • mbta June 24, 2022 7:25 pm

    MBTA Service Along Green, Orange Lines Impacted by Gov't Center Concerns

    You will once again have to take the bus if your commute takes you through Government Center on the Green or Orange Lines. What does that mean specifically? Green and Orange Line service at Haymarket is suspended due to structural issues at the Government Center garage above the station, the MBTA said. Service impacts will last until further notice. Here’s how...

  • mbta June 23, 2022 11:20 pm

    MBTA Board Meets to Address Safety Issues Raised by Feds

    The MBTA’s board of directors is meeting Thursday for the first time since the release of a scathing federal report. The virtual meeting was scheduled to get underway at 10 a.m. The Federal Transit Administration demanded immediate changes to address glaring safety issues in a report released last week. Those issues included a pattern of crashes, derailments, speeding and...

  • mbta June 23, 2022 7:57 am

    MBTA Escalator Malfunction Under Investigation

    Authorities are investigating an escalator malfunction at an MBTA station, the latest issue in a string of incidents for the agency. A spokesperson for the T confirmed that an escalator at the Chinatown station along the Orange Line reversed direction on Sunday, suddenly switching from up to down. Roughly 10 people were using the escalator at the time, the spokesperson…

  • mbta June 22, 2022 6:20 am

    All New Orange and Red Line Trains Out of Service Due to ‘Battery Failure'

    The MBTA says it has pulled all new Orange and Red line train cars out of service due to a “battery failure.” The agency say T riders should not see any impact on service. Still, this is yet another issue for the embattled MBTA and isn’t much of a surprise to riders.

  • mbta June 21, 2022 8:13 pm

    Amid MBTA Problems, Mass. Lawmakers Point to Gov. Baker

    Massachusetts lawmakers are pointing the finger at the governor’s office for the latest MBTA problems. On Tuesday morning, as riders adjusted to less frequent weekday subway service to help the agency comply with Federal Transportation Administration safety directives, House and Senate leaders released a statement announcing plans for a hearing at some point to learn more about the T’s...

  • mbta June 20, 2022 11:56 pm

    MBTA Service Cuts to Impact Tuesday Morning Commute

    T riders are bracing themselves for MBTA service cuts this summer, having to plan ahead for a longer commute. Passengers say they’re dreading the thought of spending more time waiting for the train, especially those who rely on the T to get to work.

  • mbta June 21, 2022 12:54 am

    MBTA Slashing Subway Service Along Several Routes

    Summer cuts to MBTA service will mean fewer trains and longer wait times on the Red, Orange and Blue subway lines. Starting Monday, the MBTA reduced service on those three lines to make up for staffing issues. Now the weekday schedules will resemble a weekend schedule, with longer wait times between trains. These service cuts were announced Friday, just two…

  • mbta June 16, 2022 6:57 am

    Feds Order MBTA to Upgrade Safety Amid Ongoing Incidents

    Federal authorities are stepping in after the MBTA’s pattern of crashes, derailments, speeding and signal issues prompted major safety concerns. The latest incident happened on the Orange Line on Wednesday, when a rider noticed one of the end doors to a car was wide open while the train was still in motion at the Sullivan Square stop. It stayed...

  • mbta June 15, 2022 11:45 pm

    Feds Order MBTA to Upgrade Safety in 4 Areas, Including Operations and Staffing

    The MBTA was ordered on Wednesday to immediately fix safety issues in four areas, with Federal Transit Administration officials highlighting several harrowing details as they announced the new requirements. Among the “emergency safety issues” flagged by federal overseers is that some MBTA employees at the transit agency’s operations control center work 20-hour shifts and get only four hours off...

  • mbta June 14, 2022 6:35 am

    Feds Flag 4 Problems the MBTA Needs to Fix Fast

    Federal transit overseers will wrap up their on-site inspections of the MBTA this week, and they have already flagged a quartet of major safety issue areas they want the agency to address quickly, the T’s top safety official said Monday.

  • mbta June 14, 2022 6:47 am

    Feds Have Flagged 4 Problem Areas the MBTA Needs to Improve Quickly

    Federal transit overseers will wrap up their on-site inspections of the MBTA this week, and they have already flagged a quartet of major safety issue areas they want the agency to address quickly, the T’s top safety official said Monday. In a meeting that also featured news about the June 1 Green Line crash and manufacturing issues with Red and…

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