More than 450 passengers were airlifted off of a cruise ship off of Norway's western coast on Saturday before rescue crews towed the ship to a nearby port.
Some 20 people have been hospitalized with injuries, Viking Ocean Cruises confirmed Sunday morning. They are all receiving care at relevant medical centers in Norway, and some have already been discharged.
"Throughout all of this, our first priority was for the safety and wellbeing of our passengers and our crew," the company said in a statement.
In total, 479 passengers were airlifted from the ship on Saturday. Viking Ocean Cruises said in its statement that they are all on shore and arrangements have been made to fly them home. Some are leaving Sunday.
The ship's next sailing, which was scheduled for March 27, has been cancelled, the company said.
Passengers said they did not think they would make it off a disabled cruise ship that was rocked by a storm off the coast of Norway.
Rescuers worked to evacuate 1,300 passengers and crew by helicopter from the Viking Sky, which had encountered bad weather Saturday. The ship issued a mayday call after engine problems caused it to start drifting toward the rocky shore, according to VG, a Norwegian newspaper.
"My friend and I, and a lot of other people, were completely underwater for a minute," recalled Dr. Anne Marie Decker of Rye, New Hampshire. "We thought that was it."
"We were wet. We were soaked. A number of us were in that area where the window broke and we were soaked," said Deborah Kellett of Boston.
Police in the western county of Moere og Romsdal said the crew, fearing the ship would run aground, managed to anchor in Hustadsvika Bay, between the Norwegian cities of Alesund and Trondheim, so the evacuations could take place.
Rescue teams with helicopters and boats were sent to evacuate the cruise ship under extremely difficult circumstances. Norwegian media reported gusts up to 38 knots (43 mph) and waves over 26 feet in an area known for its rough, frigid waters.
Decker said some of the people evacuated were hurt.
"I know there is a lot of blood all over," she said. "There are a lot of cuts from things falling. All the wine bottles are on the ground. A lot of people got hurt that way."
Video and photos from people on the ship showed it heaving, with chairs and other furniture dangerously rolling from side to side. Passengers were suited up in orange life vests but the waves broke some ship windows and cold water flowed over the feet of some passengers.
Norwegian public broadcaster NRK said the Viking Sky's evacuation was a slow and dangerous process, as passengers needed to be hoisted one-by-one from the cruise ship to the five available helicopters.
"I was afraid. I've never experienced anything so scary," Janet Jacob, among the first group of passengers evacuated to the nearby town of Molde, told NRK.
She said her helicopter ride to safety came amid strong winds "like a tornado," prompting her to pray "for the safety of all aboard."
American passenger John Curry told NRK that he was having lunch as the cruise ship started to shake.
"It was just chaos. The helicopter ride from the ship to shore I would rather not think about. It wasn't nice," Curry told the broadcaster.
NRK said one 90-year-old-man and his 70-year-old spouse on the ship were severely injured but did not say how that happened.
Norwegian media said the majority of the cruise ship passengers were British and American tourists. By 6 p.m., some 100 people had been rescued and were being taken to a nearby sports hall.
Later, reports emerged that a cargo ship with nine crew members was in trouble nearby, and the local Norwegian rescue service diverted two of the five helicopters working on the cruise ship to that rescue.
Authorities told NRK that a strong storm with high waves was preventing rescue workers from using life boats or tug boats to take passengers ashore.
"It's a demanding exercise, because they (passengers) have to hang in the air under a helicopter and there's a very, very strong wind," witness Odd Roar Lange told NRK at the site.
Norwegian authorities said late Saturday that the evacuation would proceed all through the night into Sunday.
The Viking Sky was on a 12-day trip that began March 14 in the western Norwegian city of Bergen, according to the cruisemapper.com website.
The ship was visiting the Norwegian towns and cities of Narvik, Alta, Tromso, Bodo and Stavanger before its scheduled arrival Tuesday in the British port of Tilbury on the River Thames.
The Viking Sky, a vessel with gross tonnage of 47,800, was delivered in 2017 to operator Viking Ocean Cruises. It also visited Boston in 2017, but had no plans to return this year.