Riders Frustrated by 'Abysmal Service' Following Commuter Rail Delays - NECN


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Riders Frustrated by 'Abysmal Service' Following Commuter Rail Delays

Some cancellations this morning were due to mechanical issues



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    Numerous MBTA Commuter Rail trains were cancelled on Thursday ahead of the morning commute.

    According to the agency's Twitter account, the Stoughton 6:20 a.m. inbound train, Lowell 6:40 a.m. inbound train, Newburyport/Rockport 8:33 a.m. inbound train, and Rockport 6:39 a.m. outbound train were cancelled this morning.

    According to Keolis, the cancellations were due to mechanical issues as well as a late-night trespasser strike.

    Keolis said, "A combination of equipment shortages due to mechanical issues and other equipment unable to move due to a trespasser strike in the evening have necessitated the cancellation of these trains. We have worked throughout the night to mitigate issues surrounding morning service delivery and continue to work to address the issue."

    Other trains were delayed, including the Franklin Line 7:40 a.m. and 7:50 a.m. inbound trains.

    Riders took to social media to share their frustrations with the service.

    Stewart tweeted, "@MassGovernor #CharlieBaker we need to know what is being done about this abysmal service! #commuterrail."

    @octr202 wrote, "Good morning, commuter rail! Trains 191,192, 304, & 900 all cancelled by about 530 am. Equip shortage shows no end. #newnormal ."

    Carol DeLong Clafin wrote, "Mechanical issues, wet tracks, leaves on the tracks, snowy tracks, hot tracks, no engineer, no conductor, no heat, Amtrak switch malfunction...and the list goes on. Pick any reason, any day. Heard 'em all and more."

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