US Won't Punish United Over Passenger-Dragging Incident - NECN
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US Won't Punish United Over Passenger-Dragging Incident

A department lawyer told United about the decision in a May 12 letter, but neither the agency nor the airline made the matter public

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    NEWSLETTERS

    United Airlines issued an updated policy Friday in the wake of criticism sparked by a video showing a doctor being dragged off a plane at Chicago's O'Hare International Airport. Trina Orlando reports.

    (Published Saturday, April 15, 2017)

    Federal officials have decided not to punish United Airlines over an infamous incident in which a passenger was dragged off an overcrowded plane.

    The Transportation Department said it found no evidence that United violated the passenger's civil rights and not enough evidence that it violated rules regarding bumping passengers.

    A department lawyer told United about the decision in a May 12 letter, but neither the agency nor the airline made the matter public. An advocacy group, Flyers Rights, released the letter Wednesday after obtaining it through an open-records request.

    On April 9, airport security officers in Chicago dragged 69-year-old David Dao from a United Express plane. The airline said it needed room for four employees who were traveling to staff a flight the following morning.

    United CEO: 'We Created a Situation At Our Own Doing'

    [NATL] United CEO: 'We Created a Situation At Our Own Doing'

    United Airlines CEO Oscar Munoz testified before the House Transportation Committee on Tuesday to outline steps the airline was taking to improve customer service after widespread outrage followed footage of a United customer being violently ejected from a flight. Committee chairman Bill Shuster, R-Pa., threatened Congressional intervention if the issues are not resolved. 

    (Published Tuesday, May 2, 2017)