Long Waits, Glitches Mar Start of Steamship Authority's Summer Ferry Reservations
For several hours Tuesday morning, anyone who was able to book summer ferry tickets to Nantucket online was lucky. The Steamship Authority opened their online summer booking to the island on Tuesday morning, but not without major system glitches that left many experiencing hours-long wait times only to then get booted from their reservation. Reservations were working again after several…
Could the Cape and Islands Get Their Own ‘Boaty McBoatface'?
Boaty McBoatface 2.0 soon be shuttling passengers off the coast of Massachusetts. Two new ferries will be added to the fleet of the Steamship Authority, which is hosting a naming contest. “Ferry names that embody the ‘local flavor and/or maritime history’ of Cape Cod and the Islands are requested,” the Steamship Authority said in its announcement of the contest. A…
2 Ferry Trips Canceled After Key Crew Member of Steamship Authority Calls Out
A pair of Massachusetts ferry trips was canceled on Memorial Day. Things are back to normal Monday in Woods Hole after a staffing issue forced the cancelations of two round trips to Martha’s Vineyard Monday aboard the Steamship Authority, highlighting the need for a reliable labor force on Cape Cod during the summer. “For the most part, they run...
Steamship Authority Back Online After AC Issues
The website and reservation systems returned back online by Sunday afternoon.
Steamship Authority Reservation Systems Restored After Broken Cooling Unit Shut Service Down
Reservation systems for ferries traveling to and from Martha’s Vineyard and Nantucket were restored Sunday afternoon after a broken air conditioning unit shut services down for hours. No reservations were able to be made online, at the terminals or by phone Sunday morning. The Steamship Authority honored all existing vehicle and high-speed ferry reservations, but any last-minute travel was...
UPS Fails to Make Nantucket Ferry Reservations for Its Trucks
The United Parcel Service is scrambling to book reservations with the Steamship Authority for its trucks to make deliveries on Nantucket this summer after an apparent administrative error. UPS neglected to request reservations during the early priority booking window that the Steamship Authority provides to freight shippers, the Boston Globe reported. Ferries to Nantucket from May to October were booked…